Caroline Williams, a well-known social media travel writer, is given the assignment to cover a hundred-year-old Christmas parade in the small town of Carte De Amor, New Mexico. Not excited about the assignment, Caroline goes anyway and meets a high school music teacher, Oscar Ortiz, who introduces her to a side of Christmas that she has never seen, with different traditions and meanings. In the twelve days before Christmas, Caroline falls in love with Christmas all over again and finds true love for herself.

Anna returns home after spending time in a psychiatric facility following her mother’s tragic death and discovers that her mother’s former nurse, Rachel, has moved into their house and become engaged to her father. Soon after she learns this shocking news, Anna is visited by her mother’s ghost, who warns her that Rachel has evil intentions.