Ivan is a 400-pound silverback gorilla who shares a communal habitat in a suburban shopping mall with Stella the elephant, Bob the dog, and various other animals. He has few memories of the jungle where he was captured, but when a baby elephant named Ruby arrives, it touches something deep within him. Ruby is recently separated from her family in the wild, which causes him to question his life, where he comes from and where he ultimately wants to be.

Kate is a young woman subscribed to bad decisions. Her last date with disaster? That of having accepted to work as Santa’s elf for a department store. However, she meets Tom there. Her life takes a new turn. For Kate, it seems too good to be true.